Privacy Policy

Privacy Policy

Thank you for visiting Nolimit Auto Parts Distributor LTD. ( Nolimit APD )

Ensuring the privacy and security of our esteemed customers is one of our most important objectives.

Please read this Privacy Policy before using the site or submitting any personal information. By using this website, you are deemed to accepting the practices described within this privacy policy.

This Privacy Policy describes the information and privacy practices at Nolimit APD. retail store (the “Store”), the nolimitapd.com website (the “Site”), and all other personal information collected by, or on

behalf of Nolimit APD.

If you have questions or concerns regarding this privacy policy or our practices, please contact us at: 604-689- 3000 or Email: info@nolimitapd.com

Personal Information We Collect:

At Nolimit Auto Parts Distributor LTD, we may collect personal information such as name, email address, billing address, mailing address, phone number, and credit card information.

When We Collect Personal Information

We may collect personal information from you when you:

  •  Create an account on our Site
  •  Purchase, return, or exchange items in our Store or on our Site
  •  Subscribe to our newsletter or emails
  •  Register for a product warranty
  •  Sign up for a loyalty program
  •  Enter into a contest or sweepstakes
  •  Provide us with reviews, questions, answers, comments, feedback, or suggestions

How We Use Your Personal Information:

The personal information we collect from you may be used in any of the following ways:

To enhance your experience Your information helps us to enhance and personalize your shopping experience in our Store and on our Site. We use your personal information to provide tailored promotions and marketing offers, to improve the content of our Site for you, and to improve your Store experience.

1. To improve customer service:

Your information helps us to more effectively respond to your customer service requests and support needs. Based upon the personally identifiable information you provide us when creating an account on our Site, we will send you a welcoming email to verify your username. We will also communicate with you to respond to your inquiries, to provide the services you request, and to manage your account.

2. To process transactions:

We use your information for billing purposes and to fill your orders. If we have trouble processing an order, we will use your information to contact you.

3. To administer a contest, promotion or other Site feature:

From time-to- time, we may provide you the opportunity to participate in contests on our Site. If you participate, we will request certain personally identifiable information from you. Participation in these

contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as postal code).

We use this information to notify contest winners and award prizes, to monitor Site traffic or personalize the Site or to send participants an email related to the contest or promotion including reminder or thank you notices.

4. To send periodic communications:

We may send you mail, email or call you with information about our products and services, if you have

provided us with your name and address, email address or phone numbers at our Store or Site.

If you place an order on our Site, the email address you provide will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our promotional email list, you will receive emails that may include company news, offers, updates, related product or service information, etc.

If at any time you would like to unsubscribe from receiving future promotional emails, we include detailed unsubscribe instructions at the bottom of each promotional email. You may also contact us via phone, email, or regular mail.

5. To send service-related announcements:

We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, please notify us by email, phone, or regular mail.

6. To Email a Friend:

If you choose to use our referral service to tell a friend about our Site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. H2 Bay Transmission Ltd. does not store your friend’s name or email address in our

database.

Updating/Accessing/Amending/Correcting Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may update or delete it by making the change on our member information page or by emailing Customer Care at info@nolimitapd.com or by contacting us by telephone or postal mail.

Security – How We Protect Your Information:

At Nolimit Auto Parts Distributor Ltd, we leverage some of the most cutting edge technology and practices to maintain the security of customer information. Our security measures meet or exceed both industry and regulatory standards and we proactively look for ways to improve our processes.

Additionally, we have internal training programs to ensure that our staff remains vigilant in protecting our customer information.

In order to help protect your information, we utilize a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our

payment gateway provider’s database. Information is only accessible by those authorized with special access rights to such systems. Authorized individuals are required to keep the information confidential.

Protecting your information is extremely serious business and we do not take our responsibility to our customers lightly. After a transaction, your financial information will be retained only in accordance with Canadian Government regulations.

Regretfully, no form of electronic communication can be guaranteed to be 100% secure. Subsequently, although we will utilize our resources to protect your information, we cannot guarantee its absolute security. Under no circumstance does H2 Bay Transmission Ltd. accept or assume liability for any

damages whatsoever associated with the personal information received.

How We Share Your Information Outside Nolimit Auto Parts Distributor Ltd.:

We share your personal information with third parties only in the ways that are described in this privacy statement.

We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, collections processing, promotional services, etc. We call these our Service

Providers. We provide our Service Providers with the information needed for them to perform these services. We may disclose some of your personally identifiable information when we have reason to believe that it is necessary to identify, contact, or bring legal action against persons or entities who may

seek to cause injury to you, Nolimit Auto Parts Distributor Ltd or others. We will disclose your personally identifiable information when required to by law through properly served subpoena if we believe it necessary.

In addition to the information above, we also may collect data on customer shopping patterns while on our Site. This may include how frequently our Site is visited, the length of those visits, and the types of items our customers are looking for. This is collected to help improve the current and future shopping experience of you, our customer.

Your Right Not To Have Your Personal Information Shared:

We want to communicate with you only if you want to hear from us. You have the choice to be excluded from our offers and promotions and to be excluded from sharing personal information with our Service Providers. If you choose not to receive information from us, please let us know by calling us at 604-689-3000 or by sending us an email at info@nolimitapd.com. Please be sure to include your email address, full name, phone number, and specifically what information you do not want to receive, such as “no phone offers”, “no mail offers”, “no email offers”, or “no sharing of information with partners”. DO NOT include your Social Insurance Number or account number in the email.

We will respond to reasonable requests within a reasonable time but please note that sometimes these requests may take up to 6-8 weeks to be effective, particularly if we are removing your name from postal mailings. In addition, when you purchase from us in our Store or on our Site, we may need to contact you via phone, email, or mail, to address questions specific to your order, even if you have opted to not receive communications.

Cookies:

We use cookies to help us remember and personalize your experience, process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about Site traffic and Site interaction so that we can offer better Site experiences and tools in the future. We may contract with third-party Service Providers to assist us in better understanding our Site visitors. These Service Providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting us or by visiting our Store.

Third Party Cookies:

The use of cookies by our partners, affiliates, tracking utility company, and Service Providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company and Service Providers use session ID cookies to provide a more personalized and relevant site experience, to keep track of advertisements, and to compile aggregate data about Site traffic and Site interaction so that we can offer better Site experiences in the future.

Log Files:

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information to analyze trends, to administer the Site, to track users’ movements around the Site, and to gather demographic information about our user base as a whole.

Product Reviews and Question & Answer Areas:

If you use a Product Review or Question & Answer area on this Site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these areas, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these areas.

Email Privacy:

Email is not a secure means of communication under most circumstances. Never provide sensitive personal information (i.e. Social Insurance Number, driver’s license number or third party credit card information) to us via email. Use the appropriate secured websites to communicate this information or contact us.

Nolimit Auto Parts Distributor Ltd. will not sell, trade, share or rent the email address you provide to anyone. We believe that your email address is personal and should be kept that way. We use your email address to provide you with better customer support, and to update you on specials.

Data Retention:

We will retain your information for as long as your account is active or as needed to provide you

services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at info@nolimitapd.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Consent:

By using our Site, you (the user) agree to our Privacy Policy and our Terms and Conditions. Additionally, you consent to the collection and use of this information by Nolimit Auto Parts Distributor Ltd. as disclosed in this Privacy Policy.

Changes to our Privacy Policy:

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

This policy was last modified on May,20, 2016.

Contacting Us:

If there are any questions regarding this privacy policy you may contact us using the information below:

Nolimit Auto Parts Distributor Ltd.

Address: 308 Industrial Ave Vancouver BC, Canada

Telephone: 604-689- 3000

Email: info@nolimitapd.com

Web site: nolimitapd.com